Five top tips for storing your mattress

1. Clean the mattress beforehand to remove any dirt, dust and bacteria.

2. Cover the mattress in breathable plastic to protect it from collecting dirt and dust in storage. Covering the mattress will also reduce the risks of ripping the mattress when moving it.

3. Store the mattress flat so not to damage the coils. Storing it on its side means that the coils on one side are supporting the mattresses weight.

4. If you are storing it in a garage or basement, place something underneath to protect it from the cold and damp of the ground.

5. It is better to store the mattress in a climate controlled room. If you don’t have the room in your house for this, consider storing it with Admiral Storage – https://admiralstorage.co.uk

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I like talking to my customers. Most of the time.

The Admiral Storage Facility stores paper. Lots of it. And of course we have the highest level of fire control systems, as all reputable warehouses do.

But that didn’t stop one of my customers talking about smoke recently. In particular the smoke that comes from burning paper.

“What is it?” he asked, and I must say that rather took me by surprise. But I pride myself on an ability to deal with all customer related situations so I didn’t blink as I replied, “What is what?

“Smoke,” he said.

Now I did GCSE Chemistry – although some time ago I must admit – so I ventured an answer.

“It’s a mix of gas and particles.”

“What sort of gas?” asked my client.

“It depends what you are burning, but normally with paper it is carbon dioxide, and the particles are bits of paper that are not fully burned.”

He looked impressed, and I felt rather pleased with myself until I realised that in managing to dig up virtually the entire extent of my knowledge on combustion I had now set myself up as an expert – and this was going to lead me into deeper questioning.

“So why does smoke rise?”

I think was the moment I made my greatest mistake, for I decided to carry on, although with a desperate feeling that I was digging a deeper hole for me to fall into.

“Smoke comes from a fire,” I said slowly, thinking it through, “so it must be hotter than the air around it. Which means it rises because the hotter the air, the lighter it is.”  (I don’t know if that is actually true, but it sounds about right.)  “It keeps on rising until it reaches the same density as the rest of the air around it, and then it spreads out.”

“So why does burning paper produce light and heat as well as smoke?” he demanded. I looked at him carefully. I knew that look. It was a “go on, answer that if you are so clever” type of look.

“I remember in science,” I said, “that you can’t create energy – it always comes from somewhere and goes somewhere and you have the same amount of energy at the end of an event as you had at the start.

“So there must be energy in paper.”

“And where is it?” he asked, picking up a piece of paper and inspecting it closely.

“Paper is made from trees, and trees like all plant life have gathered in energy presumably from the sun and maybe from the nutrients taken from the ground although,” I admitted, “I am not really sure about that last bit.

“And there must be photosynthesis involved somewhere – when plant life takes energy from the sun, and combines it with water and carbon.”

“Why carbon?” he asked.

I thought about it. “Wasn’t there a comment once on Star Trek where some alien made of rock calls Kirk and Spock ‘carbon-based life forms’?” I asked. “The rock was a silicon-based life form, and called Kirk a “bag of mostly water.”

“What’s Star Trek?” he asked, and I knew I was getting into trouble.

“Right,” I said, “I think it goes like this.”

“Photosynthesis combines the energy of the sun with the energy taken from the ground to create chains of molecules and produce cellulose – which is what wood is made of. So the tree contains all that energy, and that energy is still there when the tree is cut down and turned into paper.

“So when you burn the paper, the heat breaks down the molecules, the energy that has been there from the start is released back into the atmosphere as heat and light, and energy is conserved.”

I felt a slight grin edging its way around my face; the sort of grin that befits a man who has just wriggled out of a locked cell that no one has ever escaped from before, has no idea how he did it, and is afraid that he is about to be asked.

My customer looked at me for a long moment. And then said,

“But what is it?”

“What is what?” I asked, the grin becoming uncontrollable. Any moment now I was going to start looking like a monkey.

“Smoke,” he answered.

“Tell you what,” I said, “would you like a coffee?”

—————

You can find more information on our facilities on our website at www.archive-document-storage.co.uk. Alternatively you can call us on 0800 810 1125.

Admiral Document Storage
Bloxwich Lane
Walsall
WS2 8TF
Tel: 0800 810 1125

Email: info@archive-document-storage.co.uk

www.archive-document-storage.co.uk

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Is there no end?

People file all sorts of things in our storage facility,
and the search is on for the most unlikely of
them all.

Much of what we store at Admiral is what you might expect us to store: legal documents, authors’ original manuscripts, proofs of ownership of designs, original photographs, football programmes, magazines…

But of late I have started to look for the more unusual, more exotic, or, to put it another way, the downright odd…

And I’ve just found that we are storing a collection of letters of complaint sent to a private hospital!

Now there is no way that I am going to let you know which hospital – or even give you a clue – not least because I don’t know.  But it seems that one of the administrators in one hospital has become so fed up with the way the hospital is being run and the way complaints are being ignored, that she has started to copy the complaints.

Of course, that means that she needs to keep the material absolutely secret until she forwards them on to a national newspaper – which apparently she is going to do when she retires in a year or so.

And the best place to keep the material secret is to store it totally away from her home, in a location that no one would ever consider as being a location for such material.  We are even storing it without reference to her name, it seems, for everything is filed under the ownership of a friend of a friend who has actually placed it in our facility.

Obviously when I heard about this I was utterly fascinated – and horrified.  Indeed, were we speaking about another hospital of the Mid-Staffordshire type where everything went wrong, then I would be saying that the issues should be made public now.  But we are not talking about life and death situations here.

These complaints are about administration, about paperwork, about keeping people waiting for preliminary appointments made prior to an operation, about giving people the wrong information about where to attend – not about emergency work or life-and-death situations.

The complaints deal with patients not being told about appointments, about nurses seeing patients they don’t need to see, about doctors and nurses having the wrong paperwork about the wrong patients… all the normal administrative cock-ups that seem to happen when an organisation fails to put a moderately competent person in control of administration.

In talking to my client about her material, I discovered some fairly frightening things about what can go wrong when a hospital goes rogue.   For example, she told me – and I have since verified it by checking with newspaper reports on-line – that 64 people complained about the Mid-Staffordshire hospital trust across a four year period before it was investigated, and the Department of Health did not investigate any of the complaints.  It simply told people to report their worries to the hospital trust itself, a complaints commission, patient liaison service, and the health ombudsman.

The reason given was that the “Department of Health does not officially investigate complaints and therefore did not look into the any of the 64 matters raised, advising people to contact the NHS.”

So it seems, if you have a complaint about the operation of part of the NHS or about a private hospital, you have to complain to… the NHS or the private hospital.  And given that some organisations are open about their work while others are highly secretive, cover ups are inevitable.

Now since the Mid-Staffs events apparently the Department of Health will look into the “most severe” complaints – but complaints of administrative incompetence don’t come into this.  And since people who are administratively incompetent don’t know how to administer anything, they are not very good at looking at complaints about their administration.  So complaints go nowhere.

If you see what I mean.

Thus we are storing what could be quite an explosive set of documents – although fortunately not even I know which hospital we are talking about or the identity of the person who is gathering it.

But it has encouraged me to continue to talk to my customers and find out if there are any other interesting things that we have in store.

Not everything we store is unusual and exciting, and I would stress that your items don’t have to come into that classification for us to store them.  Just have a look at our website and you’ll see what I mean www.archive-document-storage.co.uk.

Alternatively you can call us on 0800 810 1125.

Admiral Document Storage
Bloxwich Lane
Walsall
WS2 8TF
Tel: 0800 810 1125

Email: info@archive-document-storage.co.uk

www.archive-document-storage.co.uk

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